| Empresa : | PERUSAT S.A. | |||||||||||||||
| Servicio : | Portador Larga Distancia Nacional e Internacional | |||||||||||||||
| Año : | 2008 | |||||||||||||||
| Indicador | Fórmula | Meta | Ene | Feb | Mar | Abr | May | Jun | Jul | |||||||
| Tasa Incidencia de Fallas(TIF) | Averias reportadas / Líneas en servicio | =<1.60% | 0.25% | 0.15% | 0.06% | 0.11% | 0.10% | 0.15% | 0.14% | |||||||
| Averias reparadas del total de averías | < 24 Hrs | 62.50% | 60.00% | 85.71% | 0.00% | 80.00% | 75.00% | 67.00% | ||||||||
| > 72 Hrs | 37.50% | 40.00% | 14.29% | 100.00% | 20.00% | 25.00% | 33.00% | |||||||||
| Tasa de llamadas Completadas(TLLC) | Tentativas de llamadas completadas / Total de tentativas de llamadas | Total | 90.00% | 89.54% | 89.54% | 89.47% | 89.23% | 89.18% | 89.34% | 89.52% | ||||||
| LDN | 90.00% | 91.46% | 90.32% | 90.75% | 90.54% | 90.61% | 90.70% | 90.75% | ||||||||
| LDI | 90.00% | 87.71% | 88.12% | 88.30% | 88.41% | 88.46% | 88.52% | 88.67% | ||||||||
| ASR (Tentativas de Llamadas contestadas / Total de tentativas de llamadas) | Total | 70.00% | 68.33% | 68.75% | 68.84% | 68.87% | 68.88% | 69.01% | 69.14% | |||||||
| LDN | 70.00% | 70.69% | 71.16% | 71.24% | 71.33% | 71.40% | 71.44% | 71.45% | ||||||||
| LDI | 70.00% | 65.96% | 66.34% | 66.59% | 66.69% | 67.32% | 67.39% | 67.42% | ||||||||
| Empresa : | PERUSAT S.A. | |||||||||||||||
| Servicio : | Portador Larga Distancia Nacional e Internacional | |||||||||||||||
| Año : | 2007 | |||||||||||||||
| Indicador | Fórmula | Meta | Ene | Feb | Mar | Abr | May | Jun | Jul | Ago | Sep | Oct | Nov | Dic | ||
| Tasa Incidencia de Fallas(TIF) | Averias reportadas / Líneas en servicio | =<1.60% | 0.11% | 0.12% | 0.10% | 0.09% | 0.28% | 0.24% | 0.12% | 0.12% | 0.12% | 0.07% | 0.07% | 0.37% | ||
| Averias reparadas del total de averías | < 24 Hrs | 75.00% | 66.67% | 66.67% | 75.00% | 75.00% | 90.00% | 80.00% | 80.00% | 95.83% | 100.00% | 89.29% | 91.67% | |||
| > 72 Hrs | 25.00% | 33.33% | 33.33% | 25.00% | 25.00% | 10.00% | 20.00% | 20.00% | 4.17% | 0.00% | 10.71% | 8.33% | ||||
| Tasa de llamadas Completadas(TLLC) | Tentativas de llamadas completadas / Total de tentativas de llamadas | Total | 90.00% | 88.64% | 89.36% | 90.79% | 90.57% | 90.28% | 90.89% | 89.65% | 89.25% | 89.45% | 89.22% | 88.72% | 89.08% | |
| LDN | 90.00% | 92.95% | 91.89% | 94.36% | 93.47% | 91.35% | 92.64% | 91.04% | 90.36% | 91.14% | 91.53% | 90.26% | 90.84% | |||
| LDI | 90.00% | 84.32% | 86.84% | 87.23% | 87.66% | 89.21% | 89.14% | 88.26% | 88.14% | 87.76% | 86.90% | 87.18% | 87.31% | |||
| ASR (Tentativas de Llamadas contestadas / Total de tentativas de llamadas) | Total | 70.00% | 67.32% | 66.09% | 69.65% | 68.65% | 67.56% | 68.24% | 68.20% | 68.76% | 69.22% | 69.94% | 68.79% | 67.84% | ||
| LDN | 70.00% | 70.14% | 68.21% | 71.14% | 70.16% | 69.79% | 70.04% | 71.12% | 70.19% | 71.21% | 72.14% | 71.23% | 70.44% | |||
| LDI | 70.00% | 64.50% | 63.96% | 68.16% | 67.14% | 65.32% | 66.44% | 65.27% | 67.32% | 67.22% | 67.74% | 66.34% | 65.24% | |||
| Empresa : | PERUSAT S.A. | |||||||||||||||
| Servicio : | Portador Larga Distancia Nacional e Internacional | |||||||||||||||
| Año : | 2006 | |||||||||||||||
| Indicador | Fórmula | Meta | Ene | Feb | Mar | Abr | May | Jun | Jul | Ago | Sep | Oct | Nov | Dic | ||
| Tasa Incidencia de Fallas(TIF) | Averias reportadas / Líneas en servicio | =<1.60% | 1.06% | 0.57% | 0.40% | 0.58% | 0.38% | 0.99% | 0.61% | 0.34% | 0.46% | 0.10% | 0.27% | 0.13% | ||
| Averias reparadas del total de averías | < 24 Hrs | 87.93% | 93.75% | 100.00% | 45.45% | 13.64% | 62.07% | 62.86% | 36.84% | 56.00% | 33.33% | 25.00% | 42.86% | |||
| > 72 Hrs | 12.07% | 6.25% | 0.00% | 54.55% | 86.36% | 37.93% | 37.14% | 63.16% | 44.00% | 50.00% | 37.50% | 0.00% | ||||
| Tasa de llamadas Completadas(TLLC) | Tentativas de llamadas completadas / Total de tentativas de llamadas | Total | 90.00% | 97.35% | 98.09% | 98.32% | 97.21% | 95.34% | 95.53% | 92.30% | 89.35% | 88.54% | 86.60% | 86.76% | 91.97% | |
| LDN | 90.00% | 98.83% | 98.56% | 98.69% | 98.31% | 97.18% | 96.68% | 94.79% | 91.47% | 93.50% | 90.99% | 92.04% | 94.90% | |||
| LDI | 90.00% | 95.88% | 97.61% | 97.94% | 96.11% | 93.50% | 94.37% | 89.80% | 87.23% | 83.57% | 82.20% | 81.48% | 89.04% | |||
| ASR (Tentativas de Llamadas contestadas / Total de tentativas de llamadas) | Total | 70.00% | 66.18% | 67.65% | 65.51% | 65.52% | 64.12% | 67.12% | 64.52% | 63.10% | 72.81% | 64.01% | 63.85% | 64.01% | ||
| LDN | 70.00% | 66.71% | 67.55% | 66.54% | 67.19% | 64.83% | 65.04% | 63.78% | 62.85% | 63.89% | 65.71% | 65.36% | 65.13% | |||
| LDI | 70.00% | 65.65% | 67.75% | 64.49% | 63.86% | 63.42% | 69.19% | 65.26% | 63.36% | 81.74% | 62.30% | 62.34% | 62.90% | |||
| Empresa : | PERUSAT S.A. | |||||||||||||||
| Servicio : | Portador Larga Distancia Nacional e Internacional | |||||||||||||||
| Año : | 2005 | |||||||||||||||
| Indicador | Fórmula | Meta | Jul | Ago | Set | Oct | Nov | Dic | ||||||||
| Tasa Incidencia de Fallas(TIF) | Averias reportadas / Líneas en servicio | =<1.60% | 2.62% | 1.24% | 0.87% | 0.67% | 0.86% | 0.74% | ||||||||
| Averias reparadas del total de averías | < 24 Hrs | 90.36% | 83.33% | 95.92% | 81.08% | 89.36% | 92.68% | |||||||||
| > 72 Hrs | 9.64% | 16.67% | 4.08% | 18.92% | 10.64% | 7.32% | ||||||||||
| Tasa de llamadas Completadas(TLLC) | Tentativas de llamadas completadas / Total de tentativas de llamadas | Total | 90.00% | 99.94% | 98.87% | 98.08% | 98.00% | 97.53% | 96.94% | |||||||
| LDN | 90.00% | 99.99% | 99.58% | 99.26% | 99.26% | 98.78% | 98.63% | |||||||||
| LDI | 90.00% | 99.89% | 98.17% | 96.91% | 96.74% | 96.28% | 95.25% | |||||||||
| ASR (Tentativas de Llamadas contestadas / Total de tentativas de llamadas) | Total | 70.00% | 79.15% | 68.23% | 66.38% | 67.61% | 65.91% | 66.02% | ||||||||
| LDN | 70.00% | 79.67% | 66.08% | 64.75% | 66.69% | 65.89% | 66.32% | |||||||||
| LDI | 70.00% | 78.62% | 70.38% | 68.02% | 68.54% | 65.93% | 65.73% | |||||||||